Legal Notice, Terms & Conditions

By clicking the Accept button below, you agree to the terms and conditions of use of this application. These terms and conditions contain important provisions including a limitation of liability, restrictions on use and a privacy policy.

TERMS AND CONDITIONS

Tyco Integrated Fire & Security Canada, Inc. - Terms and Conditions

These Terms and Conditions, Tyco's Privacy Policy and Tyco’s Security Policy (the "Agreement") between Tyco Integrated Fire & Security Canada, Inc. ("Tyco Integrated Fire and Security, Inc." "We" or "Us" or "Our") and Site User ("User" or "You" or "Your") contains the complete terms and conditions governing Your use of the Tyco Managed Services Site (the "Site"). You may accept such terms and conditions and therefore be entitled to use the Site by indicating Your Acceptance at the bottom of this Agreement. These Terms and Conditions are further subject, when applicable, to the terms and conditions of the agreement ("Tyco Services Agreement") entered into between We and You for the providing of alarm monitoring or other security services, including but not limited to the limitation of liability and third party indemnification clauses contained therein. In the event of any conflict or inconsistency between this Agreement and the Tyco Services Agreement, the more stringent provision, as determined in Our sole discretion, shall take precedence and control.

  1. The Site

The Site is a secured on-line information program which allows You to access certain business information concerning Your business account (" Account") with Us at Our Tyco Managed Services Web Site, located at http://www.tycoifs.ca/en/managed-services. Before You may participate in and use the Site, You must accept the terms and conditions, privacy and security policies of this Agreement by clicking on the "I Accept" option at the bottom of this Agreement. Once You have accepted such terms and conditions, We shall provide You access to the Site to access Your Account. Should You not accept the terms and conditions of this Agreement ---- You shall not be permitted access to the Site.

     2. Rights and Restrictions In Using the Site

Subject to the terms and conditions of this Agreement, We grant You a non-transferable license to use Your password to access Your Account on the Site for Your own internal business purposes, and to use, download, and copy such Account information solely to facilitate Your business with Us. You agree that you shall not permit or allow any third party to use or access Your password, the Site, or Account and that You shall not use any proprietary or confidential information contained in the Site or Your Account for any purpose other than to facilitate Your business with Us and only with those employees or consultants (who are bound by written confidentiality obligations) who have a need to know. You may not publish, display, disclose, modify, distribute, or create derivative works based on the Site or Your Account or any part thereof other than in the regular course of facilitating Your business with Us. You may not reverse engineer, recompile, translate, adapt, or disassemble the Site or any part of the Site. You may not transmit Your Account information to any third party unrelated to the operation of Your business without Our prior written approval.

     3. Ownership

You have no ownership rights in the Site or Your Account. Rather, you have a license to use the Site and access Your Account as long as this Agreement remains in force and effect. You understand and agree that We may revoke Your use of the Site or your Account at any time in Our sole discretion. Ownership of the Site and Your Account, and all intellectual property rights therein shall remain at all times with Us. We expressly reserve all rights not granted to you herein. You may not remove any proprietary notice of Tyco Integrated Fire & Security Canada, Inc. from Your Account. Any other use of the Site and Your Account by any person, business, corporation, government organization or any other entity other than the uses permitted under this Agreement is strictly forbidden.

     4. Confidentiality

You acknowledge that the Site and Your Account contain proprietary trade secrets of Tyco Integrated Fire & Security Canada, Inc. and you hereby agree to maintain the confidentiality of the Site and Your Account using at least as great a degree of care as you use to maintain the confidentiality of your own most confidential information. You agree to communicate the terms and conditions of this Agreement to those persons employed by you who will have access to Your Password(s) and Your Account, and to require such employees or consultants to be bound by similar confidentiality obligations.

     5. Third Party Software

This site uses software which are proprietary to and which are subjected to additional terms and conditions or end user license agreement to use the Managed Services.  

     6. No Warranty

Tyco Integrated Fire and Security, Inc. DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. Tyco Integrated Fire & Security Canada, Inc. DOES NOT WARRANT THAT THE SITE WILL MEET ANY REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE SITE OR YOUR ACCOUNT WILL OPERATE ERROR FREE, OR IN AN UNINTERRUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN THE SITE OR YOUR ACCOUNT WILL BE CORRECTED.

     7. Limitation of Liability

IN NO EVENT WILL Tyco Integrated Fire & Security Canada, Inc. BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, MISUSE OF YOUR PASSWORD(S) OR YOUR ACCOUNT BY ANY THIRD PARTY, EMPLOYEE, OR FORMER EMPLOYEE, OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE OR YOUR ACCOUNT OR FOR ANY CHANGES YOU MAKE TO YOUR ACCOUNT INFORMATION OR ANY CLAIM BY ANY OTHER PARTY, EVEN IF Tyco Integrated Fire & Security Canada, Inc. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, AND UNDER NO CIRCUMSTANCES SHALL Tyco Integrated Fire & Security Canada, Inc. BE LIABLE FOR MORE THAN THE LESSER OF TEN PERCENT (10%) OF THE ANNUAL SERVICE FEES UNDER YOUR TYCO SERVICES AGREEMENT OR $1,000.

     8. Termination

This Agreement will immediately and automatically terminate without notice if You fail to comply with any term or condition of this Agreement or Your Tyco Services Agreement or business account with Us is terminated or for any other reason at Our sole discretion. Upon such termination, Your Password will no longer be valid and You shall no longer have the right to use or access the Site or Your Account. All provisions relating to confidentiality, ownership rights, and non-disclosure shall survive the termination of this Agreement.

     9. General

This Agreement shall be construed, interpreted and governed by the laws of the Province of Ontario without regard to conflicts of law provisions thereof. The exclusive forum for any disputes arising out of or relating to this Agreement shall be brought in an appropriate federal or provincial court sitting in the Province of Ontario. This Agreement, in conjunction with Your obligations under the Tyco Services Agreement or any other agreement You may have with Us shall constitute the entire Agreement between the parties hereto. Any waiver or modification of this Agreement shall only be effective if it is in writing and signed by both parties hereto. If a court of competent jurisdiction finds any part of this Agreement invalid or unenforceable, the remainder of this Agreement shall be interpreted so as to reasonably affect the intention of the parties.

     10. Protection of Privacy

Thank you for visiting us on line at http://www.tycoifs.ca/en/managed-services. We want you to feel comfortable while visiting our website and therefore we respect and are committed to protect your privacy. It is our belief that you should understand the way we will use the information that you provide. This policy also explains how you can ask questions and review and update your personal information. We invite you to take a few minutes to read our privacy policy.

     11. Your Consent

By using this Website, you consent to the terms of our Online Privacy Policy and to Tyco's processing of Personal Information for the purposes given above as well as those explained where Tyco collects Personal Information on the Web. If you have objections to the Privacy Policy, you should not access or use this site.

     12. Collection of your anonymous information

In general, you can visit Tyco's Web pages without telling us who you are or revealing any Personal Information about yourself.

For our internal purposes, we gather date, time, browser type, the name your Internet service provider, the site that referred you to us, any pages you requested, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.

We use this information to generate statistics and measure site activity to benefit Managed Services users. This same information may be shared with third parties in order to provide these services or to analyze, store, or aggregate the information. It may also be shared with other third parties, working with us to improve the services of Tyco or this website.

     13. Collection of your personal information

Tyco asks for your first and last name, address, email address, telephone numbers and other personal information when you create an account online. You will also be asked for personal information when you make an online purchase, or enter into contests or promotions sponsored by our partners.

     14. Use of your personal information

We use your personal information to process your orders and to allow us to communicate with you. The information also enables Tyco to customize products or services to better meet your preferences, and to alert you to special offers, products and services from Tyco and other sources that may be of interest to you and to allow you to access certain limited-entry areas of our site.

     15. Sharing of your personal information

Tyco may share personal information within the Tyco Family. The Tyco Family includes Tyco, our subsidiaries and our affiliates. Of course, any use of this information by the Tyco Family will comply with this policy.

Companies may be engaged by Tyco to perform a variety of functions, such as, fulfilling orders, assisting with promotions, providing technical services for our web sites, etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

Tyco does not sell, transfer or disclose personal information to third parties. However, with your permission, we will, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials from Tyco's business partners. If you elect to receive such materials, Tyco will not share your personal information with such partners but rather will send a mailing or email on behalf of the partners.

     16. Compliance with Legal Process

We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of this Web site; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

     17. Access to your Personal Information

If at any time you would like to review, update or to correct any personal information we have about you or to ask us to delete that information or to stop further use of that information, please let us know by contacting us at the e-mail or postal address listed below.

     18. Security of your personal information

We maintain physical, electronic and procedural safeguards to protect your personal information from unauthorized access, use or disclosure. We are committed to protecting the security of your personal information.

     19. Our employees' responsibility

Our employees are responsible for maintaining the confidentiality of all personal information to which they have access. As a condition of employment, our employees are required to sign a confidentiality agreement binding them to this responsibility. Furthermore we keep our employees informed about our policies for protecting personal information and reinforce the importance of complying with them.

     20. Use of cookies

A cookie is a small line of data that is sent to your Internet browser from a web server and stored on your computer's hard drive. Cookies can track how and when you use a site, and which site you visited immediately before. A cookie does not damage your system. A cookie identifies your browser and not you. We use cookies to identify which areas of our network you have visited, so the next time you visit those pages may be readily accessible. If you do not wish to receive a cookie, use the options in your web browser. To that effect, click on the help section of your browser to learn how to change your cookie references. This provides you with anonymity, but it also makes it very difficult to offer you customized services.

     21. Your own role

You also have a role in protecting the security of your information; for example, you should guard your password and not permit unauthorized use of your account.

     22. Third parties' websites

To the extent that our websites contain links to other sites, the owners of those sites are responsible for the privacy practices or content of those other sites. Tyco does not endorse and will not be responsible for the privacy practices on third party websites.

     23. Questions concerning this privacy policy

If you have a question about this Privacy Statement or Tyco’s handling of your information you can contact Nora Kurzova, Tyco’s Chief Privacy Officer at tycocommunications@tyco.com

Changes to this policy.  

We will occasionally update this privacy policy. In such case, we will also revise the "last updated" date appearing at the top of this privacy policy.

     24. Security Policy

Security Statement: Tyco Integrated Fire & Security Canada, Inc., brings together a combination of industry-approved security technologies to protect data for our customers. It features password - controlled system entry and Secure Sockets Layer (SSL) protocol for data encryption.

Secure Access and Verifying User Authenticity
To begin a session with Tyco, a User must enter a Log-in ID and a password. Each User is responsible for the security and use of their username and password.

Secure Data Transfer 
Once the server session established, the User and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by Thawte, data traveling between the user and the server is encrypted with the Secure Sockets Layer (SSL) protocol. With SSL, data that travels between Tyco and customers is encrypted and can only be decrypted with the public and private key pair. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new user makes a server session.

Strong precautions are taken to protect information about the users of our site. When users submit sensitive information via the site, that information is protected both online and off-line.

Tyco takes alarm data information security seriously and uses a variety of technical solutions to make the alarm data information safe at our site. Furthermore, your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While Tyco uses SSL encryption to protect sensitive information online, Tyco also protects user information off-line. All of the information pertaining to our site's users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (e.g., account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.

Tyco Integrated Fire & Security Canada, Inc. may decide to change this policy at any time. Changes to this statement will be posted on this Site.

NOTE: Internet Explorer supports SSL.

If you have any questions about the security at our site, you can contact Nora Kurzova, Tyco’s Chief Privacy Officer at tycocommunications@tyco.com.

 

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