Tyco is more focused than ever on delivering excellence to our customers and providing integrated solutions and services that protect your environment and enable your success.

The 2015 Customer Satisfaction Annual Report is a reflection of that commitment. Over the past year, we surveyed nearly 14,000 customers from our Tyco SimplexGrinnell and Tyco Integrated Fire & Security, Canada, businesses. The goal behind our customer satisfaction program is simple: to measure how well we’re doing in meeting your needs and providing a world-class customer experience.